Pioneer-Net - FAQ

Email Settings

Thu, 23 Mar 2006 08:13:47 -0800

These are the proper setting for seting up your Pioneer email, or if your Email mail fails this is usually the the fix, and it's a easy walk though..

Open Outlook Express, click on tools..now click on............

Why doesn't my password work?

Mon, 3 Apr 2006 16:25:56 -0700

Due to the complex nature of a computer, this could happen for a number of reasons. Many times, simply erasing everything in the user name and password box and re-entering it is all that is required. Restarting your computer will also help out, and this will be one of the first thing a technician will have you do if you call for support.

Why can't I get my e-mail?

Thu, 23 Dec 2004 11:59:45 -0800

Pioneer uses a POP 3 server. Incoming and Outgoing SMTP is mailhost.pioneer-net.com. Your Pop account is just your user name, not your whole mail address.

Outlook Express:
Start outlook express. Click tools, accounts, click on the mail tab, select a mail account, and click properties. You can change your information there.

Netscape Navigator/Messenger:
Start Netscape and click Edit, Preferences, and click on the + next to Mail and News Servers. You may put in the same server information here that you see above. One note, to change the incoming mail server on some versions of Netscape, you have to delete the old settings, then add ours.

Why doesn't my computer respond?

Mon, 29 Nov 2004 17:22:38 -0800

Sometimes, your operating system will become unstable and lock up. This is not caused by Pioneer. Follow the guidelines that come with your owner's manual for restarting your computer. It is a common occurrence, please do not be alarmed. :-)

What is my E-mail Address?

Mon, 29 Nov 2004 17:20:43 -0800

Your e-mail address is: yourusername@pioneer-net.com. So if your login name (username) is billybob, your email address at Pioneer-Net would be: billybob@pioneer-net.com
Ours is support@pioneer-net.com

How do I get connected to Pioneer Net?

Mon, 29 Nov 2004 17:28:04 -0800

Pioneer net uses PPP to allow your computer to access our server, making the in home setup a breeze. We will help you over the phone, it takes about 5 minutes. Call 863-3783 for prompt service.

If you should have to reformat your hard drive, and lose all of your internet settings, all you will need to do is pop in your Pioneer setup disk and add your username and password and you are back online. Pioneer setup disks are available at our Myrtle Creek office.

Setting Up Your Service

Wed, 25 Apr 2007 11:45:42 -0700

Quick Reference

Print out this page so you can restore your settings if you ever have to format and restore your computer manually.